Support

Contact support

For help with the app, write to the operator at:

TODO: set the operator's support email address before publishing.

Include your registered email address so we can find your account.

Frequently asked questions

How does the app calculate my real profit?

Each offer shows the fare and the time/distance for pickup and dropoff. Using your vehicle's MPG and gas price, the app subtracts the fuel cost and shows a gross hourly rate and a net (after-fuel) hourly rate.

Why does an offer show no net rate?

The net rate needs your fuel settings. If MPG or gas price is missing, the offer is recorded with a costs unavailable status and the net rate stays blank — it is never guessed.

What location does the app record?

Only a coarse, approximate position of your device at the moment an offer appears — rounded to a 0.01° grid, with an accuracy figure of at least 1500 meters. Pickup and dropoff addresses, passenger names, and screen images are never collected.

How does the free trial work?

New subscribers may be eligible for a 30-day free trial through Google Play checkout. Eligibility is decided by Google Play; the app only shows the trial to accounts Google marks as eligible, and no second trial is granted afterwards.

I canceled my subscription but the app still shows paid access.

A canceled subscription stays active until the end of its paid period, then expires. If access continues past that, sign out and back in, or restore purchases from Settings.

My offer history is missing on a new phone.

Sign in with the same account and make sure cloud syncing is enabled. Syncing is eventual — recent offers may take a few minutes to appear.

Delete your account

You can delete your account and its data at any time:

• In the app: Settings → Account → Delete account → type DELETE to confirm. You will be asked to sign in again if your session is older than 10 minutes.
• By email: write to the support contact above from your registered email address and ask for account deletion.

Deleting your account does not cancel your Google Play subscription. Cancel it separately in the Play Store: Play Store → Payments & subscriptions → Subscriptions.

See the privacy policy for what is deleted and what is retained.